Mini Mall Storage - Carleton Place

I just rented a locker from them in Carleton place and was able to get it the same day. It was fast and easy to do . Sit in parking lot while on phone with them and in 30 minutes I had my locker assigned and was unloading into it. Thank you so very much for coming to my rescue as I was having issues with all other locker company’s that day.

I just started renting a storage unit from Mini Mall Storage. In the first conversation I inquired about their advertisment of "one month free" - this is not as advertized. I was moving in 5 days before the end of the month and was told that the employee will "speak to their manager about getting a reduced rate for the following month because, although the promotion is only for the month you sign, they understand that it was annoying to get 5 days free instead of the month advertized". She assured me that they would see what they could do and she would get back to me, and I believed her. There was no communication after I signed the paperwork. I called in 9 days before possesion and the story was much different. There was no discount given, "nothing they could do", and their hands were tied at the company level. The advertisement for a month free is simply not true. Seldom have I called the location and someone actually picked up. Honestly, not a good experience. But I understand being a small business and relying on reviews. Their storage units and facilities are clean and well monitored. I gave 3 stars because my experience hasn't been great and there is room for improvement.

The storage unit was very clean and was helpful for us to move into our new home using it for transitional storage.

Very good and fast service getting me in but one issue I have is I didn't get my free month but I emailed and will get Aug free but it took my money I needed to survive till Pay day so wasn't happy about that