Mini Mall Storage - Carleton Place

I just rented a locker from them in Carleton place and was able to get it the same day. It was fast and easy to do . Sit in parking lot while on phone with them and in 30 minutes I had my locker assigned and was unloading into it. Thank you so very much for coming to my rescue as I was having issues with all other locker company’s that day.

I just started renting a storage unit from Mini Mall Storage. In the first conversation I inquired about their advertisment of "one month free" - this is not as advertized. I was moving in 5 days before the end of the month and was told that the employee will "speak to their manager about getting a reduced rate for the following month because, although the promotion is only for the month you sign, they understand that it was annoying to get 5 days free instead of the month advertized". She assured me that they would see what they could do and she would get back to me, and I believed her. There was no communication after I signed the paperwork. I called in 9 days before possesion and the story was much different. There was no discount given, "nothing they could do", and their hands were tied at the company level. The advertisement for a month free is simply not true. Seldom have I called the location and someone actually picked up. Honestly, not a good experience. But I understand being a small business and relying on reviews. Their storage units and facilities are clean and well monitored. I gave 3 stars because my experience hasn't been great and there is room for improvement.

Very good and fast service getting me in but one issue I have is I didn't get my free month but I emailed and will get Aug free but it took my money I needed to survive till Pay day so wasn't happy about that